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Process Improvement Projects

I fix operational bottlenecks to increase speed and protect profit margins. My projects focus on modernizing workflows and connecting international teams. By setting up unified communication hubs and in-house 3D printing, I reduced missed tasks by 85% and cut prototype times by 75%. I also restructure logistics to lower costs for clients and ensure the supply chain runs efficiently.

Rapid Prototyping Optimization

Role: Project Manager/BizOps Strategist

Overhauled the prototyping workflow by replacing hand-made mockups with in-house 3D printing. I pitched the strategy to the CEO, sourced the equipment, and coordinated specialized training for the engineering team.

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Reduced lead times from four weeks to one week and cut costs from $2,000 to under $300 per mockup. This shift enabled 75% faster design iterations and improved quality control, significantly accelerating the path to production.

DDP Logistics Initiative

Role: Strategic Project Lead & Implementation Manager

Launched a Delivered Duty Paid (DDP) program to offset trade tariffs. I restructured logistics to handle customs and taxes in-house, providing clients with simplified "all-in" pricing.

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This initiative reduced average client order costs by 8% and increased new orders by 10%. By managing shipping complexities, I strengthened key account relationships and maintained a competitive edge despite rising tariff costs.

Global Operations Synchronization

Role: Project Manager & Implementation Manager

Identified bottlenecks from scattered communication and led the transition to Lark as a single source of truth. This centralized US and China operations, bypassed the regional firewall, and ensured real-time access to all project data.

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Integrated task management reduced missed tasks by 85%. I utilized video conferencing with instant translation to bridge language gaps between international stakeholders, eliminating silos and creating a unified, scalable global workflow.

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